About Us

Overview
Quantum Technical Services is the trading name of Siltech Pty Ltd. Siltech was established in 1987 under its original name of Photo Waste Management, by David Hutchinson, a chemical engineer, with the purpose of providing environmental equipment, services and support to the Imaging Industry (photographic, x-ray, newspapers and printers).

As Siltech became the preferred service provider in this industry, the business grew both organically and by acquisition, and even today with massive changes in technology, the company has an 85%+ market share.

David remains the driving force of the company more than 20 years later, steering the business through many changes and challenges. Some key milestones along the way:

Telstra Small Business Award Winner
16 businesses acquired
Acquired our own refinery
Entry into the Air Conditioning industry
Continued employee growth to over 100 employees.

Success Factors
Key factors contributing to the success of our business

National presence - We have office and warehouse facilities in most capital cities
National service - We visit every major town and city on a scheduled basis
Quality staff – We have well trained , experienced staff, who are customer-focussed
Quality systems – We have excellent technology and software support systems
Financial strength – We are well positioned for acquisitions and new business opportunities
Entrepreneurial culture – Everyone looks for new opportunities and contributes ideas

Business Model
The company philosophy is to offer turnkey packages wherever possible, as demonstrated by our core silver recovery business:

Equipment Sales – Installation – Maintenance - Spare Parts – Refining - Administration - Silver Sales

This business model allows us to learn everything we should about our customers’ businesses to ensure we provide the right products and services, which also allows us to build long term client relationships.

Diversification
With advances in digital technology in the Imaging industry, a key driver has been to diversify the business utilising our core strengths and competencies. Siltech now has 6 distinct divisions, each with its own management and administration structure.

Air Conditioning
Equipment Maintenance
Metals
Refinery
Resources

Contact
For further information, please call 1300 SILTECH (1300 745 832) or 1300 AIRCON (1300 247 266) or email info@quantumtechnicalservices.com.au

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Our Vision

‘To be the preferred employer and supplier in our chosen fields’

Our Mission

‘To achieve financial success and job security through strong leadership, active teamwork and effective business practices’

Our Values

Our People
Siltech is a values-based organisation which recognises that our reputation and success is built on the quality and commitment of our people. We are committed to training and personal development, and are proud to place our people at the head of our values.

Our Customers
Our continued success is dependent upon our customers, which is why our philosophy is to build long term relationships. Some customers have been with us for many years and as we take on new clients, they are encouraged to take an active part in the relationship, telling us when things go wrong as well as right. And contributing to achieving ‘win win’ outcomes.

Solutions Thinking
A constantly evolving business environment demands a constantly evolving business strategy and we pride ourselves on the ability to not just think outside the square, but to develop new shapes!

We have tried new ventures and failed, but we have always learned from our mistakes and our successes are better for the experience.

Success through Teamwork
Our team is our strength. We work together at all levels, encouraging participation in new ideas and opportunities. The company has grown substantially over the years and the value of teamwork is embedded in our culture.

Financial Success
As identified in our Mission Statement, financial success will ensure job security. It means we can attract and retain quality employees, providing opportunities for further training and personal development and it allows us to recognise and reward our star players.